We provide a safe and neutral environment for non-custodial parents to spend time with their children where supervision is required. These visits may involve various family members including parents, siblings, or grandparents visiting the children while they are in care. We provide a child-safe environment and an independent and neutral service overseen by trained supervisors so that children can continue to form healthy relationships with family members.
Visits can be on-site, off-site or changeovers.
The Centre at our Manurewa site is available between 9:00 AM - 5:00 PM Wednesday thru Sunday. |
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Fees:
Fees are charged to the contact parent and are based on income, please ring us on 09 269 0050 if you have questions related to this. Where children are in the legal care of CYFs, they will cover the cost of supervision and any transport required.
Referrals:
To refer someone or yourselves to our service, or for more information about our Supervised Contact Centre, please contact Team Leader Julie Segi on

, or ring our office on 09 269 0050.
Principles of supervised contact:
- The safety of the children is paramount.
- Supervisors will always act in the best interests of the children.
Suggestions for the Contact Parent
- Have fun together
- Encourage your child to play
- Don't put down the other parent
- Praise your child
Suggestions for Day to Day Carer
Prepare your child for the session by:
- Talking with them about their visit
- Taking them to the contact center (if possible)
- Not putting down the other parent
- Supporting your child before and after their visit
Ha Waahi whakaruruau Mo Nga Whanau Mo Nga Tamariki.
A safe meeting place for families and children.