Kaea’s story

Kaea, a young solo mother who was struggling with debt, reached out to Iosis for help. Now, she’s on top of her money and in a much better place.

Kaea, who is bringing up two small girls on her own, found herself facing a sizeable debt and was feeling stressed and overwhelmed, wondering how she’d ever be able to pay it off.

“It started in my student days when I was very young,” she explains. “I would put things on Buy Now, Pay Later schemes and credit cards and then find I couldn’t make the payments. I was feeling depressed and didn’t know how to manage the debt on my own. It was really starting to affect my mental health.”

Kaea contacted Iosis and was introduced to Karen, our Financial Mentor who has many years of experience helping clients learn to manage their money. “Karen was truly amazing – she sat with me and we worked through things in a very logical way. Once we had a clear picture of what I owed, my income and my expenses, we made a plan.”

Together, they decided on the option of a ‘non-asset procedure’, which meant Kaea’s debt was cleared and she could get back on track. “Karen made sure I was accessing the financial support available to me, which was also really helpful,” she says. “With my debts cleared and a new budget in place, along with Karen’s guidance, I could finally make ends meet and move forward.”

Kaea says that Karen’s warm, friendly yet professional manner made a huge difference. “I felt very at ease discussing my debt with Karen. She is really lovely and approachable, and we were able to get on with solving my problems. Thank you Karen … and Iosis!”